Fuel your crew with the link to Anything, Anywhere, Anytime.

China
Awarded China Top Employer in 2019 & 2020
361

Ranked

Fortune 500
90123456789,2012901234567895012345
Stores in China
4012340000,000000
Employees in China
PROBLEM

Pursuing mobilized synergy

In 2017, Yum China paved the path as an industry leader by transforming their workforce into a digital workforce; however, their own attempts didn’t go as planned. They then turned to the market to hunt for a solution to mobilize their current business systems. With a specific requirement in mind, they were looking for a scalable app to support all future business scenarios.

The app should be built into the ecosystem of the mobile workplace to remove the barriers of traditional working methods.

As per their philosophy, they keeping pursuing the 3As, anything/anywhere/anytime.

Digitalize operation routines to maximize efficiency

As one of the leading brands in the fast food industry, YUM China is always searching for ways to improve Operations quality & efficiency. Managing the back end operations routine work is a crucial element to sustaining future development.

Currently the quality of back-end routine work depends on the employee's self-discipline and HQ inspection. It takes ample amounts training and guidance to achieve a high quality performance. All of this data remains on the paper-based workbook, which can be effectively turned into company assets once digitalized.

OUR SOLUTION

Mobilize the store-end business systems and self-service tool into ONE app
Adopt IoT to automate the daily mundane
Build the mobile app to mold into the enterprise IT landscape
Evolve the paper tracking process to be digital data assets

OUTCOME

Efficiency

Drastically increase productivity of store crew from anywhere

Unity

Realize enterprise full-chain digital solution in one IT ecosystem

Ease

Work is made easier and colorful for the store crew

Clarity

The support center receives real time updates from stores

Shape the employee & partner experience

This app enables us to seamlessly handle unexpected scenarios of all kinds while expediting our plan to build a cohesive digital workplace

Related Customer stories

  • Using innovation to engage employees internally and externally.
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  • Increasing productivity and securing food safety with ONE super app.
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  • Enabling partners to better serve customers with ONE partner app.
    READ THE STORY

Be a winner.

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